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Max and Chari:

Received my Baldwin furniture on Friday, Dec. 21, as promised. I gave the chairs to my wife for a Christmas present. She was very impressed. I have assembled both chairs in the house and we sit in them, look out the patio doors and watch it snow!!

Thank you very much,
Jim Simon

Hi Chari,

Got it!! These are the best outdoor chairs on the planet!! Thanks for the follow up. I'll be acquiring more of your cool furniture in a few months.

Thanks again,
Jack Randolph

My parents got their bench. They really love it, and found it easy to assemble. My sister and I are going to put a plaque on it. Thanks for all your help.

- Alison

It's beautiful as I am very happy with it! Thanks for producing a great quality product and making it SOOO easy to put together - you even provided the special screwdriver!

Thanks again,
Ginger Gary

I spent Saturday morning on my deck, enjoying a beautiful Colorado fall day and assembling two backless benches, two park benches and a 54-inch table. It is rare these days to find a product that even comes close to meeting its marketing hype. That’s what made Saturday so enjoyable. I was awestruck by the quality of the product, ease of assembly, the fact that fit as they were supposed to. I rounded up the family and friends and christened that furniture right away with a rippin'’ barbecue dinner. This furniture blows away “Teak for life” that the big guys sell.

Way to go Baldwins!

Rick Pylman

Rating: Excellent! The Lawn Chairs are sturdy and beautiful. They make my other non-Baldwin wooden lawn furniture look very sad by comparison!

Thank you,

This is our third order with you guys. We've bought a bunch of Adirondack Chairs for our Montana vacation home, and have just been astonished at how well made, stylish, and comfortable they are. All our guests fawn over them. I'm excited to see what the table I just ordered from you looks like. Keep up the good work.

Michael Graves

I still can't believe it! You received my order on the 18th of June. On the 19th of June, we sat in our new chairs having cocktails on the deck over looking the lake. Absolutely unbelievable service. And the furniture is wonderful too! I will enjoy it for years. I've been searching for just such a chair for ages.

Marcia Jaffe

I recently purchased one of your rockers (and tables) for my father for his 80th birthday. He loves it! Thanks very much. The entire family was delighted with the quality and the functionality of your product. Please convey my thanks to your employees for a job well done.

Thanks again,
Michael D. Stoudt

(Note: Mr. Harwick e-mailed this to his entire contacts list.)

No, this is not a spam or chain letter. Those of you who know me know that I have always had a passion for customer service - not just receiving good service, but the actual study of how service can be so good or so bad. It is not often that I recommend a product or service. Rarely does something get my attention to the degree that it is worth sharing with exuberance. But, I have been so pleased with my Baldwin Adirondack Chairs that I had to share their web site ( with you. I have also attached a picture below. If you long for quiet respite at the end of a long day or week like me, you know that being comfortable is a prerequisite. Now, a wooden chair doesn't sound that comfortable, but these are. Having done tons of research before our purchase last year, I was skeptical that I would ever find something well built and comfortable that would stand up to Texas weather. And I certainly never imagined a good experience buying something so personal as a good fitting chair over the web - sight untouched. I was very wrong. Their construction tour on the web site sold me first.

Quite simply, the Baldwin Chair is a solid (made from 2x6s), sealed (Olympic Maximum Cedar Natural Tone), expertly crafted (take the online tour), securely package (amazing), uniquely designed (fits your butt AND back), and mind-numbingly comfortable. OK, I'll stop. And, no I am not on Baldwin's payroll... which makes this review even more special. Anyhow, thought you might like an honest product review on something you should one day have on your porch or deck. Sit in another Adirondack chair, and then try the Baldwin... Your inner self will thank you.

Brad and Kelly Harwick

Hi Max

My name is Jamie McGrath and I own a shed and outdoor wood products company on Cape Cod. I sat in one of your chairs last week and thought it was great! I hope you can call me or fax me regarding your awesome stuff. We have three great retail locations and could do a great job selling these. I don't know if you have anyone else on the Cape offering your products but we have been in business for over 20 years and would appreciate the opportunity to talk and offer your products to our beach loving clientele. Please call me at your connivance.

Jamie McGrath
Pine Harbor Food Products


Thanks for all the assistance last week regarding problem I had with trying to purchase a Love seat and chair. Your customer service skills are to be commended and emulated by others in the business. It's nice to work with people that are willing to go the extra mile for their customers. Keep up the good work!

Steven C Cannon
Systems Analyst

Dear Baldwins,
I just wanted to send off a quick note. We are so pleased with the porch furniture we ordered. The Classic Rocker is just the right size for our three year old twins. Now where does mommy sit? I guess we'll have to order more!

Thanks for a great product! We'll be ordering more soon!
Respectfully, Rachel Szmed.

Dear Max and Crew,

I would like to congratulate you on a job well done. The chairs I ordered arrived promptly, leaving me no option with my wife than to assemble the immediately for the trial sit. The craftsmanship is outstanding - far better than other chairs I have seen and owned (past tense - the chairs have since fallen apart in a single season). The chairs are solid looking, and even more comfortable, than expected. We have to watch out for neighbors that drop by to try out the chairs and leave several hours later. Again, thank you for the chairs. It makes relaxing in the yard a real pleasure.

Marc Nellist

Thank you for your kind email. It's great to be remembered. We have referred many of our friends to your site. Our rockers and chairs are wonderful. I wish you made a glider in the style of the park bench for the side of our house in the "rose garden" it would look great. We are looking forward to adding to our Baldwin collection. You have a great following in us.

Thanks again,
Andrea Fund

Dear Friends:

Thank you. We have bought a number of your products and have been pleases with the quality, price, and prompt shipping and availability.

Charles D Tourtellotte

Just wanted to drop a quick note and say hello! Visited your web site again, and it looks great, much improved. Good work Max. Also, the chairs are holding up beautifully. Everyone who drops by (and drops into them) is amazed at how comfortable they are and how nice they look as well!
Hope all is well your way. Is it snowing there yet? Had our first flurries today...brrrr!

Take care,
Alan Zaremba

Got our chest and love it, thanks, and keep up the good work.


We received the table and chairs. They are great.

Penny Lantz

It's beautiful and I am very happy with it! Thanks for producing a great quality product and making it SOOO easy to put together - you even provided the special screwdriver!

Ginger Gary

Dear Baldwin Furniture makers,

I wanted to let you know how pleased I am with the fine quality of your work. The square table and benches have no rough edges, are smooth, have no holes or cracks, and are beautiful to look at. My family and friends all compliment you on your craftsmanship. In addition I'd like to express my satisfaction in doing business with you. There was a mutual trust between us. That is unique in today's business world. Thank you once again for putting customer satisfaction first.

Marsha Barrows

My husband ordered two of your lawn chairs for our new patio behind our new house. Only the best will do for us in our new house! Your chairs are wonderful!! We love them and have received many compliments and have told our friends about your web site.
Keep up the great work!!

Mike and Lisa Morris, Yazoo City, Mississippi

Max and Chari:

Received my Baldwin furniture on Friday, Dec. 21, as promised. I gave the chairs to my wife for a Christmas present. She was very impressed. I have assembled both chairs in the house and we sit in them, look out the patio doors and watch it snow!!

Thank you very much,
Jim Simon

The Table and benches are divine! They made the trip just fine. They look fabulous. We've already entertained. Thanks for all your efforts. We are not painting the wood. It looks great!

Thank you,
Andi Fund

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Max Baldwin - fine outdoor living since 1989